Privacy Policy
ROQA AI (“we,” “our,” or “us”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Information You Provide
When you request a demo, contact us, or engage our services, we may collect:
- Name and job title
- Business email address
- Company name and industry
- Phone number (if provided)
- Information about your RPA environment relevant to our services
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address and approximate geographic location
- Browser type and version
- Pages visited and time spent on pages
- Referring website or source
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and demo requests
- Provide, maintain, and improve our services
- Send relevant communications about our services (with your consent)
- Analyze website usage to improve user experience
- Comply with legal obligations
Data We Access During Service Delivery
When delivering our quality assurance, analytics, infrastructure readiness, bot health assessment, and monitoring services, we may access data from your RPA environment including UiPath Orchestrator configurations, workflow code, job logs, queue data, and infrastructure information. This data is used solely for the purpose of delivering the contracted services and is handled in accordance with the terms of our service agreement.
Data Security
We implement appropriate technical and organizational measures to protect the information we collect and process. These measures include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Client engagement data is retained in accordance with the terms of the applicable service agreement.
Third-Party Services
We may use third-party services for website analytics, email communications, and customer relationship management. These services may collect information in accordance with their own privacy policies. We do not sell your personal information to third parties.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us at the email address below.
Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Disabling cookies may affect certain functionality of our website.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at:
ROQA AI
Email: info@roqaai.com
Website: www.roqaai.com