Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the ROQA AI website and services. By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.
1. Services Overview
ROQA AI provides AI-powered quality assurance, operational analytics, infrastructure readiness, bot health assessment, and intelligent monitoring services for robotic process automation (RPA) environments. The specific scope, deliverables, and terms of each engagement are defined in the applicable service agreement or statement of work between ROQA AI and the client.
2. Use of Website
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Attempt to gain unauthorized access to any part of the website or its systems
- Use automated tools to scrape, crawl, or extract data from the website without prior written consent
- Transmit any malicious code, viruses, or other harmful material
- Impersonate any person or entity or misrepresent your affiliation with any person or entity
3. Service Engagements
All professional service engagements are governed by a separate service agreement or statement of work that will define the scope of services, deliverables, timelines, fees, and other terms specific to the engagement. In the event of a conflict between these Terms and a signed service agreement, the service agreement shall prevail.
4. Intellectual Property
All content on the ROQA AI website — including text, graphics, logos, icons, images, and software — is the property of ROQA AI or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content on our website without our prior written consent.
Any tools, methodologies, frameworks, templates, and reports developed by ROQA AI in the course of delivering services remain the intellectual property of ROQA AI unless otherwise agreed in writing. Clients retain ownership of their own data, code, and configurations.
5. Confidentiality
ROQA AI treats all client data, configurations, code, and business information accessed during service delivery as confidential. We will not disclose confidential information to third parties except as required by law or as authorized by the client. Specific confidentiality obligations are further defined in the applicable service agreement.
6. Data Handling
In the course of delivering our services, we may access and process data from your RPA environment. We handle all such data in accordance with our Privacy Policy and the terms of the applicable service agreement. We implement industry-standard security measures to protect client data during processing and transmission.
7. Disclaimers
Our services are provided on an “as-is” and “as-available” basis. While we strive to deliver accurate, comprehensive, and actionable analysis, ROQA AI makes no warranties, express or implied, regarding:
- The completeness or accuracy of any analysis, report, or recommendation
- The suitability of our services for any particular purpose
- The results that may be obtained from implementing our recommendations
- The uninterrupted or error-free operation of our website
Recommendations provided through our services are advisory in nature. Clients are responsible for evaluating and implementing recommendations based on their own judgment and understanding of their specific environment.
8. Limitation of Liability
To the fullest extent permitted by applicable law, ROQA AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, business opportunities, or goodwill, arising out of or related to your use of our website or services, regardless of the theory of liability.
Our total aggregate liability for any claims arising out of or related to these Terms or our services shall not exceed the total fees paid by you to ROQA AI during the twelve (12) months preceding the claim.
9. Indemnification
You agree to indemnify and hold harmless ROQA AI, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to your violation of these Terms or your use of our services in a manner not authorized by the applicable service agreement.
10. Termination
We reserve the right to suspend or terminate your access to our website at any time for any reason without notice. Termination of a service engagement is governed by the applicable service agreement.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which ROQA AI operates, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be resolved through binding arbitration or in the courts of the applicable jurisdiction, as specified in the relevant service agreement.
12. Changes to These Terms
We reserve the right to modify these Terms at any time. Material changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after any modifications constitutes your acceptance of the revised Terms.
13. Contact Us
If you have questions about these Terms of Service, please contact us at:
ROQA AI
Email: info@roqaai.com
Website: www.roqaai.com